1. Who We Are

Ninth House Intuition (“we”, “us”, “our”) provides astrological, tarot, intuitive guidance and related digital services.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Ninth House Intuition is the Data Controller of your personal data.

Contact Details
Business Name: Ninth House Intuition
Email: [email protected]
Business Address: 133 Valley Road, Wolverhampton, United Kingdom.

2. Personal Data We Collect

We collect and process the following categories of personal data:

A. Identity & Contact Data

First name

Surname

Personal email address

Contact number

Delivery address

Address registered to payment card

B. Birth Data (Astrological Services)

To provide astrology-based services, we collect:

Date of birth

Time of birth

City/town of birth

This data is required to generate astrological charts and spiritual interpretations.

C. Financial & Transaction Data

Billing address

Payment details (processed via Stripe)

Transaction records

We do not store full card numbers or CVV codes. Payment processing is handled securely by Stripe.

D. Technical & Tracking Data

When you use our website or interact with advertisements, we may collect:

IP address

Device type

Browser information

Pages visited

Click behaviour

Ad interaction data

This may be collected via cookies and tracking pixels.

3. Special Category & Sensitive Data

Date of birth, birth time and location are used for astrological profiling. While not automatically classified as special category data under UK GDPR, this information may be considered sensitive due to its personal nature.

If you voluntarily disclose additional sensitive information (e.g., health, relationship, or emotional matters) during readings, it is processed solely for delivering the requested service.

Legal bases relied upon:

Contract – to provide booked services

Consent – where marketing or optional data collection applies

Legitimate interests – to operate and improve our services

Legal obligation – tax and accounting compliance

4. How We Use Your Data

We process your data to:

Deliver astrology, tarot and intuitive services

Generate astrological charts and reports

Process payments

Manage bookings

Communicate with you

Send marketing communications (where consent is given)

Run and optimise paid advertising campaigns

Comply with legal and financial obligations

5. Platforms & Service Providers

We use the following service providers:

Website & CRM

GoHighLevel (GHL) and LeadConnector are used for:

Website and funnel hosting

Client management (CRM)

Form data collection

Appointment scheduling

Email and SMS communication

Automation and marketing workflows

These providers act as data processors under contractual safeguards.

Email Provider

We use Google (Gmail) for business email communications. Emails containing personal data are stored within Google’s secure infrastructure.

Payment Processor

We use Stripe to process payments securely. Stripe processes card information in accordance with PCI-DSS security standards. We do not store full payment card numbers.

Advertising & Tracking

We run paid advertising campaigns on platforms including:

Meta (Facebook & Instagram)

Google Ads

We use tracking pixels (such as Meta Pixel and Google tracking technologies) integrated via GHL to:

Measure advertising performance

Track conversions

Improve ad targeting

Build custom audiences

Where legally required, we request consent before placing non-essential cookies or tracking technologies.

6. International Transfers

Some service providers (including GHL, LeadConnector, Google, Stripe, Meta and Google Ads) may process data outside the UK.

Where international transfers occur, we rely on:

UK adequacy regulations

International Data Transfer Agreements (IDTA)

Standard Contractual Clauses

These safeguards are designed to protect your data.

7. Data Retention

We retain personal data as follows:

Payment and transaction records: Up to 5 years (for tax, accounting, and legal compliance)

Personal and birth data used for services and marketing: Up to 3 years

Marketing data: Until consent is withdrawn or 3 years from last engagement

Enquiry data where no service is purchased: Up to 12 months

After these periods, data is securely deleted or anonymised unless retention is legally required.

8. Your Rights Under UK GDPR

You have the right to:

Request access to your personal data

Request correction of inaccurate information

Request erasure of your data

Restrict processing

Object to processing

Request data portability

Withdraw consent at any time

Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website:
https://ico.org.uk

We aim to respond to requests within one month.

9. Data Security

We implement appropriate technical and organisational measures, including:

Secure CRM access controls

Encrypted payment processing via Stripe

Password-protected systems

Restricted access to personal data

While we take reasonable precautions, no online transmission is completely secure.

10. Children

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be published on this page with a revised effective date.